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Refunds

Full-time day programs

Are you eligible to receive a refund?
Dates are critical in determining whether you will receive a fees refund and how much you will get back. Please read the information below to determine your eligibility.

Refund of tuition fees

The following refund procedure applies for students withdrawing from a program:

  1. If you cancel prior to the program's start date, you will receive a full tuition refund excluding the non-refundable tuition deposit. You must provide the Office of the Registrar with a cancellation notice (in writing or verbally) before the first day of class.
    Note: The tuition deposit is only applicable to new students starting first semester.
  2. If you cancel on the first day of classes and before the end of the add/drop period for the applicable semester (e.g. fall, winter, or spring), you will receive a 50% tuition refund, excluding the ancillary fees and non-refundable tuition deposit. You must provide the Office of the Registrar with a cancellation notice (in writing or verbally) within this time frame.
  3. If you withdraw after the add/drop period, you will not receive a refund unless there are extenuating circumstances, agreed on by the Registrar or designate. You must complete a Program Withdrawal form and submit it to the Office of the Registrar. If there are extenuating circumstances, make sure you include a letter indicating the reason for your withdrawal and any supporting documents, such as a doctor's note.

Any student expelled from SAIT for any reason is not eligible for a refund. Students who withdraw before completing their program will not receive a SAITSA refund for any academic term fully or partially completed.

Tuition deposits

Effective October 1, 2017 — and applicable to applications for spring 2018 onward — SAIT will consider refunding the tuition deposit less a $250 administration fee under the following circumstances only.

Study permit denied - International applicants whose study permit is denied by Immigration, Refugees and Citizenship Canada (IRCC) may be eligible for a refund of their tuition deposit less a $250 administration fee. Applicants must request a refund through email and submit a copy of their IRCC denial letter to admissions@sait.ca. The request and proof must be received  by the term start date as indicated on their letter of acceptance and prior to class start.

Admission requirements not met - applicants who have been conditionally accepted and do not meet the minimum admission requirements by the transcript deadline - or have had their offer rescinded based on anticipated final grades -may be eligible for a refund of their tuition deposit less the $250 administration fee


If you're eligible for a refund, you can request the deposit remain on your account and be transferred to another application within the same academic year in lieu of a refund. Payments made by credit card will be refunded to the original credit card; all other payments will be refunded by cheque or wire transfer where applicable. Refunds can take 4-6 weeks for processing.


Apprenticeship programs

Cancelling your registration

If you need to cancel your registration, login to your MyTradesecrets account and select Cancel. If you're cancelling after your class start date, contact the Office of the Registrar directly.

Refund eligibility

You will be eligible for a refund if you cancel at least five business days prior to the class start date. All cancellations are subject to a $50 administrative fee.

To request a refund, contact the Office of the Registrar.


 

Continuing and distance education courses

Refund eligibility

To cancel your registration and be eligible for a refund, the Office of the Registrar must receive notice.

Cancellations may be submitted by email, mail, fax, by phone or in person. In all cases, there will be a minimum $50 administrative fee, plus any applicable service costs.

For Continuing Education courses

  • For courses of 18 hours or longer, notice is required no later than 4 p.m. prior to the second scheduled class.

  • For seminars, short courses or sport camps (less than 18 hours total, or five or fewer consecutive days), notice is required three full business days prior to the class starting.

For Distance Education and eCampusAlberta courses

  • Notice of course cancellation must be received by the Office of the Registrar before 25 per cent of the original course time has elapsed in order for a student to receive a tuition refund.

  • SAIT will retain the minimum administration fee of $50, plus the shipping and handling fee charged on your order.

Course materials

  • Please refer to the course package you received for information on whether or not you are eligible for a refund on unused materials. If you are, please return your materials to the Distance Education Office, Room NN204. Do not return materials to the Office of the Registrar.

Exceptions

Students in the Canadian Association of Petroleum Production Accountants (CAPPA) computer-based training courses are not eligible for refunds.
For the Emergency Medical Responder (EMR) program, notice of cancellation is required 10 full business days prior to the course start date. Administration fees and course materials are non-refundable.


When to expect your refund


Refunds can be processed in person at the Finance Cashier's office in MC201. You must present:

  • Valid picture ID
  • Student ID number and name

Refunds can be requested via email at student.bill.inquiries@sait.ca. The email must include:

  • Explanation of the request
  • Full name
  • Student ID number

Refunds take up to six weeks to process.

Amounts paid by VISA or MasterCard are refunded to the card originally used to make payment, unless the card is expired, payment was made before April 2016, or payment was made more than 18 months prior to the refund.

  • Refunds to international accounts are made via wire transfer.

  • All other refunds are issued by cheque or Interac. 

  • Students are responsible for updating their address with the Office of the Registrar.

  • Sponsored Students refunds will be issued directly to the sponsor. 

  • Any student suspended or expelled from SAIT for any reason, is not eligible for a refund.


Student Indebtedness Policy

A student shall be considered indebted to SAIT when monies for fees, or any form of material or service, have not been paid to the Institute or when library books or equipment of any kind have not been returned.

Indebtedness to the Institute will result in:

  • Cancellation of registration
  • Inability to register in further programs and courses
  • Withholding of student’s transcript and credential
  • Withholding of student loan funding
  • Withholding of any refunds; including SAIT Students’ Association fee refund

SAIT may employ the services of a public collection agent to recover overdue amounts.